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We're here to help with any questions about NovelVerse. Reach out to our team and we'll respond as soon as possible.

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+234-7071835895
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hello@novelverse.com
support@novelverse.com
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+234 801 234 5678
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hello@novelverse.com
support@novelverse.com

Our Response Times

24 Hours

General Inquiries

4 Hours

Technical Support

48 Hours

Author Applications

Frequently Asked Questions

To become an author, simply sign up for an account and upgrade to our Author plan. You'll gain access to our publishing tools and can start uploading your stories immediately. Our author relations team will review your application within 48 hours.

For technical issues, please contact our technical support team at support@novelverse.com or use the contact form above and select "Technical Support" as the subject. Our team typically responds within 4 hours during business hours.

Absolutely! We welcome novel requests from our readers. Please send your suggestions to hello@novelverse.com with the subject "Novel Request". While we can't guarantee all requests will be fulfilled, we do our best to add popular requested titles.

If you encounter content that violates our community guidelines, please use the "Report" button available on each novel's page. For urgent matters, you can also email our moderation team at moderation@novelverse.com.

We offer a 14-day money-back guarantee for all new premium subscriptions. If you're not satisfied with your experience, please contact our billing department at billing@novelverse.com within 14 days of your purchase for a full refund.